Picture of Founder & CEO Natalie Smith of Natalie Smith Leadership and Talent Developmen
Picture of Founder & CEO Natalie Smith of Natalie Smith Leadership and Talent Developmen

Meet Natalie

Natalie's journey in Leadership and Talent Development spans nearly two decades, marked by a remarkable record of success in designing, developing, and delivering and facilitating strategic initiatives across a multitude of locations, including the UK, Europe, US, Philippines, Guatemala, and Jamaica. Her career commenced at McDonald's in the UK, where she dedicated eight years to mastering various roles including management, balancing work with university studies. Rooted primarily in the Professional Services and Business Process Outsourcing (BPO) industry, Natalie showcased her prowess at prestigious firms like Deloitte, E&Y, and KPMG in the UK, contributing significantly over eight years. Seeking to broaden her horizons, Natalie ventured into the technology sector, honing her skills with Apple in the UK. Natalie transitioned to the BPO sector in 2012 with Cimpress in Montego Bay, Jamaica. Notably, she served as one of the founding members of two Joint Ventures with Ibex Global in 2015 as HR and Training Manager and VXI Global Solutions as Director of Administrations (HR Director) in 2016. Remaining with VXI until March 2024, Natalie ascended to the role of Associate Director and Cluster Head of Global Leadership Development, for the US, Philippines, Jamaica, Guatemala, India, and Egypt. Leading a dedicated global team of three within the broader global team of ten.

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